Accessibility Tools

Head of Brand, External Communications and Marketing
Central Support Services

Job reference: 004794

Location: Central Support Services

Closing date: 04/07/2022

Interview date: Not specified

Salary / hourly rate: £56,294.71

Employment type: Full Time

Hours per week: 37.5

For more information on the role,
please contact
 Colleen Daley

Location: Hybrid - Homebased and occasional travel to our Central Support offices in Bristol and other Hft locations around the UK.

#Care to join us?

We are looking for our next Head of Brand, Communications and Marketing to join our friendly and welcoming team here at Hft. This is your chance to make a real difference to people's lives.​​​​​​​

What will you be doing?

The Brand, Communications and Marketing team is responsible for raising the profile of Hft, ensuring we are the organisation of choice for adults with learning disabilities, their families, supporters, future employees, commissioners, funders and decision makers.

This role leads a team of communications, digital, marketing and creative specialists to reinforce our brand at every touch point, build strong social media communities who can amplify our brand, and reach out to new and existing audiences through our owned and earned media channels. The Head of Brand, Communications and Marketing plays an essential role in raising our profile, positively shifting perceptions of the organisation and increasing consideration to support Hft. The role works within our wider Senior Leadership Team and with the Executive Team to ensure the delivery of our strategic goals.

Our future Head of Brand, Communications and Marketing will also be the custodian of the Hft Brand, ensuring it is appropriately and consistently applied and protected across all touchpoints, and supports the representation of Hft as a modern, relevant organisation in touch with the needs of adults with a learning disability today.

About you

You will be an experienced leader from a brand and communications background, leading multi-disciplined teams to deliver against organisational objectives.

You will be someone who has proven experience of developing and delivering long term communications and marketing strategies which deliver impact. You will be excited by the opportunities within the digital world and have experience of building digital communities and audiences. You will enjoy working in a busy, performance driven team, juggling multiple high-profile projects.

You will also have experience of delivering organisational rebrands, and supporting a creative team to deliver a brand in creative and impactful ways at every touchpoint.

You will always be looking for new ideas and ways of improving how we work and the performance of the team. Working as part of Hft’s leadership team, you’ll have the opportunity to influence significant change across the wider organisation and your excellent communication and stakeholder management skills will help Hft to thrive.

If you enjoy working in a motivated and supportive team where you feel valued and want to know you are contributing to the incredible work of Hft, then we want to hear from you! 

What’s in it for you?

With Investors in People and Skills for Care accreditation we are committed to investing in our teams to ensure they have the specialist skills they need.

We offer

  • Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options.
  • Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
  • Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme
  • 25 days holiday plus 8 bank holidays (pro rata for part time staff)
  • A contributory pension scheme & life assurance

Find your place with us and change lives.

​​​​​​​We ask all our teams to take advantage of the Covid-19 vaccination, which is offered to frontline support workers as a priority group.

We strongly encourage all colleagues to remain fully vaccinated as part of our wider infection control procedures. This includes Central Support Services colleagues as they may be required to visit services as part of their work and/or work alongside colleagues who do.​​​​​​​

​​​​​​​​​​​​​​Want to know more about who we are and what we do as an organisation, then please check out the video below.


We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply.
Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do.
Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.